Bitcade
Friedrichstraße 123
10117 Berlin, Germany
+49 800 7237979
info@bitcade.com
Privacy Policy
Last updated: December 27, 2025
Our Commitment to Privacy
At Bitcade, we approach data protection with the same technical rigor we apply to our arcade game development. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you interact with our website and services.
We are committed to transparency about our data practices and respecting your privacy rights. This policy outlines what information we collect, why we collect it, how we use it, and the choices you have regarding your personal data.
Information We Collect
Information You Provide Directly
When you interact with our services, you may choose to provide us with certain information, including:
- Contact information such as name, email address, and phone number when submitting inquiries through our contact form
- Project specifications and technical requirements when requesting development services
- Communication preferences and feedback you share with us
- Any other information you choose to provide when corresponding with us
Information Collected Automatically
When you visit our website, we automatically collect certain technical information about your device and how you interact with our site:
- Browser type, operating system, and device information
- IP address and approximate geographic location
- Pages visited, time spent on pages, and navigation patterns
- Referring website and search terms used to find our site
- Cookie data and similar tracking technologies (see our Cookie Policy for details)
Third-Party Information
We may receive information about you from third-party services such as analytics providers, advertising networks, or publicly available sources. This information helps us better understand our audience and improve our services.
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery and Communication
To respond to your inquiries, provide information about our arcade game development services, and communicate about potential or ongoing projects.
Website Functionality and Improvement
To operate, maintain, and improve our website, analyze usage patterns, troubleshoot technical issues, and enhance user experience.
Analytics and Performance Monitoring
To understand how visitors interact with our content, measure the effectiveness of our communications, and make data-informed decisions about site improvements.
Marketing and Promotional Communications
To send relevant information about our services, technical insights, and industry developments. You can opt out of marketing communications at any time.
Legal Compliance and Protection
To comply with legal obligations, enforce our terms of service, protect our rights and property, and ensure the security of our systems and users.
Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: We work with trusted third-party service providers who assist with website hosting, analytics, email communications, and other operational functions. These providers are contractually obligated to protect your data and use it only for specified purposes.
- Analytics and Advertising Partners: We may share anonymized or aggregated data with analytics and advertising partners to improve our services and deliver relevant content. This data cannot be used to identify you personally.
- Legal Requirements: We may disclose information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights or comply with legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
We implement appropriate safeguards to ensure that any third parties who receive your information maintain adequate data protection standards.
Data Security Measures
Technical Safeguards
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:
- Encrypted data transmission using SSL/TLS protocols
- Secure data storage with access controls and authentication
- Regular security assessments and vulnerability testing
- Employee training on data protection and privacy practices
- Incident response procedures for potential security breaches
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it in accordance with our data retention procedures.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Right to Access
You can request a copy of the personal information we hold about you.
Right to Rectification
You can request that we correct inaccurate or incomplete personal information.
Right to Erasure
You can request that we delete your personal information, subject to certain legal exceptions.
Right to Data Portability
You can request a copy of your data in a structured, machine-readable format.
Right to Object
You can object to certain processing activities, including marketing communications.
Right to Restrict Processing
You can request that we limit how we use your personal information.
To exercise any of these rights, please contact us using the information provided at the top of this page. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
- Opt out of marketing communications by following the unsubscribe link in our emails
We respect your privacy choices. If you would like us to delete your data, please reach out to us using the contact details provided at the top of this page. We will process your request promptly and in accordance with applicable regulations.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 16, we will take steps to delete that information promptly. If you believe we may have collected information from a child, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction. When we transfer data internationally, we implement appropriate safeguards to ensure your information receives adequate protection, including standard contractual clauses and other legally recognized transfer mechanisms.
Third-Party Links and Services
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you access through our website. This Privacy Policy applies only to information collected by Bitcade.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make significant changes, we will update the "Last updated" date at the top of this policy and may provide additional notice through our website or email communications.
We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.
Questions About Privacy
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need assistance with data-related matters, please contact us:
Bitcade
Friedrichstraße 123
10117 Berlin, Germany
Email: info@bitcade.com
Phone: +49 800 7237979
We are committed to addressing your privacy concerns and will respond to your inquiries in a timely and professional manner.